Smart Solar Tech (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website https://smartsolartech.com.au/ or use our solar installation and related services anywhere in Australia.
By accessing our website or providing your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
-
Submit an enquiry form
-
Request a quote or solar assessment
-
Call, email, or message us
-
Book a consultation or installation service
This information may include:
-
Full name
-
Phone number
-
Email address
-
Property address
-
Energy usage details (where provided)
-
Project requirements or system preferences
-
Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
-
IP address
-
Browser type and device information
-
Pages viewed and time spent on our website
-
Referring website addresses
-
Cookies and analytics data
2. How We Use Your Information
Smart Solar Tech uses your information to:
-
Respond to enquiries and provide quotes or system proposals
-
Arrange site inspections and installation services
-
Communicate regarding your solar project
-
Improve our website and customer experience
-
Maintain internal business records
-
Conduct marketing and advertising campaigns
-
Comply with Australian legal and regulatory obligations
3. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies such as:
-
Google Analytics
-
Google Ads conversion tracking
-
Meta (Facebook & Instagram) Pixel
-
Website performance and security tools
Cookies help us analyse website traffic and improve functionality. You may disable cookies through your browser settings; however, this may affect certain website features.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may disclose personal information only where necessary:
-
To trusted third-party service providers (such as hosting providers, CRM systems, marketing platforms, electricians, installers, or subcontractors involved in delivering services)
-
To regulatory authorities where required by law
-
To protect our legal rights, property, or safety
All third-party providers are required to comply with Australian privacy laws.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from:
-
Unauthorised access
-
Loss, misuse, or interference
-
Modification or disclosure
While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Access, Correction & Your Rights
You have the right to:
-
Request access to personal information we hold about you
-
Request correction of inaccurate or outdated information
-
Withdraw consent to marketing communications
-
Request deletion of your information where legally permitted
To exercise your rights, please contact us using the details below.
7. Overseas Disclosure
Some of our third-party service providers (such as cloud hosting or marketing platforms) may store or process data overseas. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with Australian privacy laws.
8. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party websites.
9. Changes to This Privacy Policy
Smart Solar Tech may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Smart Solar Tech
Website: https://smartsolartech.com.au/
Email: info@smartsolartech.com.au
Phone: +61402597408